Business Analyst


A business analyst monitors the business performance of a company and help implement strategic and operational improvements.

Nature of the job

There is a misconception that you have to have a deep understanding of a particular business or a background in IT to consider being a business analyst. Although being a business analyst entails having an understanding of the functions and processes of a business, many learn on the job.

You will need a good degree of analytical skill in interpreting sets of data and trends to present useful insights to key management. Resourcefulness is also a good trait as business analysts have to walk in the shoes of the customer, be on the lookout for ways to discover issues as they arise and improve the product or service to deliver better value to the customer. In addition, you will need to have good communication skills as you will be working with various stakeholders which include collecting feedback from the ground level and recommending changes to resolve any issues.

Job Description
  • Monitoring and tracking of business operations, key metrics and performance against market and competitors
  • Prepare weekly, quarterly, yearly reports, forecasts and business reviews
  • Conduct variance analysis on business performance
  • Use data modelling practices to analyse, interpret findings and create suggestions for strategic and operational improvements and changes

Career Progress: Business Analyst Executive > Business Analyst Manager