Course Content
Airline Services Knowledge:
Professional Grooming & Etiquette
Introduction to the Airline Industry
Customer Service
Airport Operation
Crew Rules & Responsibilities
Cabin Crew Training
Advance Crew Training
In-Flight Service and Catering
Case Studies in Major Airport and Airlines
Safety and Emergency Procedure
Passenger Ground Handling
Language (English):
Intensive English Grammar
English for Airline Service
Academic English
English for Successful Interview
Language (Japanese/Chinese/Korean):
[Language] for Beginners
[Language] Culture and Communication
[Language] for Service Industry
Skills
Life Saving Skills
Personal Development Skills
Aural and Oral Skills
Industrial Training (4-6 Months)
Pengajian Malaysia (U1)
Bahasa Melayu Komunikasi (U1)
Communication Skills (U2)
Comparative Religion (U3)
Teamwork-Cohesion Development (U4)
Bahasa Kebangsaan
